Eg, accessories such as remote control/ speaker covers/ cables etc. The condition of an item is as photographed - we take photos of items from all angles so study the photos carefully. As our items are used we are unsure if any accessories are missing from when the item was new. We do NOT pack orders on weekends.
This is not Amazon where a small item will be slipped in to an envelope and dispatched the same day. Some items sent in more than one box such as a pair of speakers may arrive at different days, usually a few days later.
We try to include power leads but not always as the metal part of the plug increases the risk of damage especially when there is less space in the box. Allow us up to 48 hours to respond to messages we get a lot of messages.